Terms & Conditions

Melifil reserves the right to modify the contents of the site at any time without notice and can not be held responsible for the consequences of such changes. The accessing and use of this website is subject to the following conditions and legal provisions. By accessing the Site, you accept these conditions without limitation or qualification.

We took the photos of the products ourself, trying to have colors nearest to the reality, but color on the screen can vary. In case of doubt, you can order the samples.

Copyright
The content of this website, including the name and logo of the company Melifil are protected by copyright. No documents available on this site may be stored, transmitted by any means (including, but not limited to, electronic, mechanical, scanning, photocopying or recording), republished or divert a portion of the Misuse of equipment on this website may result in legal action taken by Genevacakes.

Privacy Policy
We will not sell or give away, or otherwise share your information with third parties. The information we collect about you is only for the purpose of processing your order and provide you with the best subscription service. It is on our mailing list needed for the ease of customers and they are to unsubscribe at any time.

Jurisdiction
These terms and conditions and warnings and other materials on our website will be governed by and construed in accordance with Swiss law and any dispute shall be subject to the exclusive jurisdiction of the Courts of the Canton of Geneva.

Refunds


We take great care to pack your goods and send them to you. In case your package was damaged in transit, please notify your local post office as soon as possible and let them evaluate the package for you. Melifil will not be held responsible once your package has left our hands. If you are not satisfied with the quality of a product, please contact us within 5 days of delivery.

All order not having been payed are canceled after one week. 

 

Delivery time

All order done before 12h30 are sent on the same day (working days). In case of stock issue, you will be contacted to find a solution: product replacement, reimbursment, second delivery, ...

ORDER CANCELATIONS

The bank transfer orders not payed in the week, will be canceled.

This translation is made for information purposes only, only the French version is valid.