General care advices:
- wash the fabric before cuting and sewing it
- please check the adviced care details
- if you use more fabrics together, the most fragile will be the reference for care
When will I get my order ?
If the order was done before 12h30, it will be sent the same day. All parcel are sent by Priority Pack. The Swiss Post will delivery the next working day, but they don't deliver on Saturdays. Parcel sent on Friday will arrive on Monday (or possibly Tuesday).
I did an order but didn't receive any confirmation, why ?
Are you sure there wasn't any error with your email ? If it was correct, you need to be sure you did the final confirmation of your order. The confirmation email is sent out immediately. You can at any time check the status of your order login on the website, on the bottom of the page there is a menu My Account - May orders. For any additional question, please feel free to contact us !
I want a product which is out of stock, may I reserve it ?
We try to avoid "out of stock" product, but it may always happen. We do not do any reservations of products. To easily keep an eye on your favorite products, there is a "add to my favorites" option ! If the product you are looking for is out of stock for more than two weeks, feel free to contactus !